Shipping policy
Thank you for shopping at Mahal Mart! We are committed to delivering your orders safely and on time.
1. Shipping Regions
We currently ship to:
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United Arab Emirates (UAE)
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Kingdom of Saudi Arabia (KSA)
2. Shipping Rates & Delivery Times
| Region | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| UAE | Standard Shipping | 1–3 business days | [Insert Rate or “Free over AED XX”] |
| KSA | Standard Shipping | 3–7 business days | [Insert Rate or “Free over SAR XX”] |
Note: Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
3. Order Processing
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All orders are processed within 1–2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information.
5. Shipping Partners
We work with reliable courier services to ensure fast and secure delivery. Specific partners may vary based on your location.
6. Customs & Duties (KSA Orders)
For KSA orders, customs duties or VAT may apply. Mahal Mart is not responsible for any additional charges incurred during import.
7. Incorrect Address
Please ensure your shipping address is correct. Mahal Mart is not responsible for orders delayed or lost due to incorrect or incomplete address information.